Online banking protection software from Trusteer

What is Rapport and how does it protect me?

Rapport is lightweight security software that protects your online banking communication from being stolen by criminals. Rapport is highly recommended as an additional layer of security to any anti-virus or security software you already use. By protecting your internet connection and creating a tunnel for safe communication with your bank's online website, Rapport blocks malicious attempts to steal money from your account.

How do I install it to my computer?

  • Click the "Download Rapport Now" button.
  • Click "next", "yes" and "continue" when prompted, until installation is complete. There's no need to restart your computer once the process is complete.
  • Once installed, a small Rapport icon will appear next to your browser's address bar as seen in the picture below. This icon is green when you are on a website protected by Rapport and grey when you are on a website that is not protected by Rapport. The icon is for your information only and does not require any action from your end.

  • When you first log onto your bank account after installing Rapport, you will see a message asking you to approve the protection of your online banking login information. From there on, Rapport works in the background and only pops up if a security risk is identified.
  • Download Rapport Now

What if I already have anti-virus software?

Rapport works alongside your current security software to provide comprehensive protection when you bank online. Rapport also communicates with your bank's security systems.

Will my computer run Rapport?

Check to see whether your OS and browser are compatible with Rapport

What if I need more information or have further questions?

Find additional information here